---
title: Maddie Corey, Customer Solutions Manager | Shelterluv
description: Maddie is a Customer Solutions Manager with expertise in data management, ensuring every animal gets the care they deserve.
image: https://blog.shelterluv.com/hubfs/Shelterluv.png
---

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1. [Meet the team](https://blog.shelterluv.com/get-to-know-your-customer-solutions-team?hsLang=en)
2. Maddie Corey

![Maddie](https://blog.shelterluv.com/hs-fs/hubfs/Maddie.jpeg?width=440&height=550&name=Maddie.jpeg)

Introducing

# Maddie Corey

Customer Solutions Manager

Based in Las Vegas, NVWith Shelterluv since 2025

## About Maddie

Maddie earned her Bachelor of Business Administration from Boise State University before beginning her career in animal welfare as the Outreach and Fundraising Coordinator for a cat shelter in Boise, Idaho. Working directly with shelter staff, volunteers, and adopters gave her a firsthand appreciation for the dedication, creativity, and resilience it takes to support animals every day.

Wanting to make an even broader impact, Maddie joined Shelter Animals Count, where she partnered with shelters and rescues across the country to collect, interpret, and better understand their data through the National Database. Along the way, she heard countless organizations praise Shelterluv for making their work easier, sparking her interest in joining the team herself.

Today, Maddie combines her background in shelter operations, data, and customer support to help organizations get the most from Shelterluv. She enjoys solving problems, answering questions, and making sure every customer feels supported because she knows firsthand how much good technology can improve the daily work of helping animals.

 

### Quick Facts

- **Pet Crew:** Boots (Cat)
- **Support Superpower:** Not giving up on a tricky issue
- **Fuel of Choice:** Spite and a really good playlist
- **Outside of Work:** Aerial hoop, fire dancing, and reading
- **Why Animal Welfare:** Seeing shelters succeed because they have the right tools.

"I make a point to celebrate the people behind the mission, because their dedication to animals in need truly matters."

## Digging deeper

Having worked with shelters of all sizes, I've learned that no two organizations are exactly alike. Every team has different goals, different challenges, and different ways of serving their community. That's why I enjoy taking the time to understand what a customer is trying to accomplish before jumping to a solution. One of my favorite parts of this role is solving puzzles. Whether it's tracking down the root cause of an issue or finding a workflow that makes someone's day a little easier, I love helping customers leave a conversation feeling more confident than when they started.

I also believe the little things matter, which is why I always end my support conversations with a sincere "thank you." The work our customers do every day deserves appreciation. Supporting shelters and rescues has always been the reason behind my career. Whether I was helping organizations better understand their data or helping them navigate Shelterluv, the goal has stayed the same: make life a little easier for the people dedicating their time and energy to animals in need.

### What customers think

> "I was about to give up on the issue, and Maddie found a solution. I appreciate her not giving up on me."
> 
> Connie Healing Hearts Rescue ![Healing Hearts](https://blog.shelterluv.com/hubfs/Logos/Customers/Healing%20Hearts.png)

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Doing what's best for pets by supporting the people who care for them

<https://www.facebook.com/Shelterluv/> <https://www.instagram.com/shelterluv/>

## Product

- [Shelterluv](https://www.shelterluv.com/)
- [Adopterluv](https://adopterluv.com/)
- [PetData](https://petdata.com/)

## Company

- [About us](https://www.shelterluv.com/about/)
- [Careers](https://www.shelterluv.com/careers/)
- [Contact](https://www.shelterluv.com/contact/)

## Resources

- [Help center](https://help.shelterluv.com/)
- [Luv University](https://training.shelterluv.com/)
- [Release notes](https://help.shelterluv.com/articles/4033031265-product-release-notes?lang=en)

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