---
title: Buffalo County Humane Association Runs Checkout on a Tablet Kiosk
description: Buffalo County Humane Association runs adoption checkout on a tablet kiosk because cell service is bad. See how they set it up in Shelterluv.
image: https://blog.shelterluv.com/hubfs/Daily-Observation-Thumbnail-2400-%C3%97-1600-px%20(1).png
---

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Case Studies

# Buffalo County Humane Association Runs Checkout on a Tablet Kiosk

![Shelterluv](https://blog.shelterluv.com/hs-fs/hubfs/Scout.png?width=92&height=92&name=Scout.png)

Shelterluv

June 28, 2025 · 3 min read

![Buffalo County Humane Association Runs Checkout on a Tablet Kiosk](https://blog.shelterluv.com/hs-fs/hubfs/Daily-Observation-Thumbnail-2400-%C3%97-1600-px%20(1).png?width=768&height=512&name=Daily-Observation-Thumbnail-2400-%C3%97-1600-px%20(1).png)

## At a glance

- **Using:** Digital signatures, a tablet checkout kiosk, the Application Manager, and Protected Pet Reports
- **Result:** Adoptions run smoothly despite poor cell service, and applications and medical records live in one place

![Buffalo County Humane Association logo](https://blog.shelterluv.com/hs-fs/hubfs/d34a92d9c6f13e1f722139f51f7ba1d8.jpg?width=80&height=80&name=d34a92d9c6f13e1f722139f51f7ba1d8.jpg)

The Shelterluv Effect

## Buffalo County Humane Association

Buffalo County switched to Shelterluv because document, application, and medical management are easier than in Animal Shelter Manager.

![Computer application icon](https://blog.shelterluv.com/hubfs/Computer_Application.svg)

### Streamlined digital document management

"Getting digital signatures on adoption contracts and disclaimers is so easy with Shelterluv! We can see as soon as someone submits the documents and payment so that we can immediately take action. We have horrible cell service at the shelter, so we have adopters do the checkout process on a tablet kiosk, which works well on wifi. Then if an adoption is done at a foster's house, we're able to email the checkout link to either the foster (if we want them to manage it) or directly to the adopter (if they're ready to complete it),"

*said Kristen Gregerson, the Office Administrator.*

![Checklist icon](https://blog.shelterluv.com/hubfs/Checklist.svg)

### Easy application management

"The Application Manager in Shelterluv is a lot better than what we had in Animal Shelter Manager. It's really easy for us to view all the applications in one spot. We leave comments on the applications and mark them as "In Process" until we're ready to process the adoption, at which point we click to instantly create the person record."

![Dog and cat icon](https://blog.shelterluv.com/hubfs/Dog_Cat.svg)

### Intuitive medical features

"Some of the medical features in Shelterluv were a key reason we switched. The Complete Medical History document is awesome: everything is clearly laid out on one page, which is great for both my team and our adopters. Also, the 'Protected Pet Reports' help us to stay on top of which animals are due for certain vaccines and treatments. Shelterluv works the way my brain works, which is why it feels so intuitive."

Email us at info@shelterluv.com to learn more.

SHELTERLUV

 

## FAQs about Buffalo County Humane Association and Shelterluv

### How do they handle checkout with poor cell service?

Adopters check out on a tablet kiosk connected to the shelter's wifi. For adoptions at a foster's home, the team emails the checkout link to the foster or straight to the adopter.

### How do they manage applications?

Everything lands in the Application Manager. The team leaves comments, marks applications "In Process," and creates the person record with one click when they're ready.

### What medical features matter most to them?

The Complete Medical History document puts everything on one page for staff and adopters, and Protected Pet Reports show which animals are due for vaccines and treatments.

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Written by

Shelterluv

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